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Sales Support Engineer - Water Treatment

Foam is everywhere. It’s in our homes, our cars and our places of work. It’s in the products we use every day, the factories that make them – and in many places most people would never imagine. And everywhere foam goes, FXI innovations lead the way.

FXI is a leading producer of foam innovation for the Home, Healthcare, Electronics, Industrial, Personal Care and Transportation Markets. Our products include finished goods, sub-assemblies, services and raw materials for OEMs, fabricators and retailers. You will find FXI's foam innovations inside, around and under yourself in countless applications. We protect automobile passengers on the highway and fragile electronic components in shipment. We help consumers sleep sounder and furniture manufacturers create comfort. We provide for sharper images in digital printers and copiers and help consumers keep their homes clean. We provide critical components for filters, dispensers, gaskets and seals in everything from blood oxygenators to computer disk drives. To discover where FXI really shines, bring your wish list to our design and technical teams and imagine the possibilities in foam innovation.

We have built a culture of innovation and achievement that is recognized by customers, suppliers and peers. Join the FXI team!

 

VISION, MISSION, & VALUES

Vision: Building our Future Together

Mission: Providing Tailored Solutions that Delight Our Customers and Consumers

 

We are currently looking for a Sales Support Engineer to join our team.  This role will be responsible for providing technical expertise to the Technical Products Water Treatment Business Development team to support acquisition of new customers and service existing customers in the Water Treatment market.

This position can be remote and located anywhere in the US; requires 50% travel

PRINCIPAL JOB DUTIES & RESPONSIBILITIES:

  • Prepare and deliver technical presentations explaining products and value proposition  to customers and prospective customers
  • Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles
  • Provide market feedback and recommendations to R&D on product improvements and  new product development
  • Proactively assess, clarify and validate customer needs
  • Work closely with cross functional team (R&D, Program Management,  Marketing, Operations, Finance, Customer Service)  to support customer project requirements
  • Collect and document competitive market intelligence, contribute to the innovation process with product ideas and market opportunities
  • Support customers with processing of RFQs and other information and/or sample requests in a timely manner
  • Complete requested accounts reports and other requested information in a timely manner
  • Assist marketing in the development of collateral and other marketing information to ensure it uses accepted industry terminology     

IDEAL CANDIDATE PROFILE

  • A high level of organizational skills and the ability to work remotely and independently.
  • Minimum 3years technical application support in the Water Treatment industry, preference in biotechnology based systems.
  • Strong interpersonal and communication skills (oral and written) are essential, along with attention to detail.
  • Must possess proficient computer skills and be capable in the use of the Microsoft Office suite of products (Word, Excel, Outlook, Project and PowerPoint.)
  • B.S Engineering or other relevant technical degree from an accredited university
  • Must have a valid driver’s license, a clean driving record, and a valid passport.

DESIRABLE TRAITS AND SKILLS

  • Strong Technical and Customer Relationship skills
  • Background in the Water Treatment or related industry, including in-depth system integration experience
  • Strong cross-functional team skills operating in a matrix environment and drive to succeed
  • Proven experience in solution sales support in a Business-to-Business organization

BENEFITS SUMMARY

We offer a competitive salary and an excellent benefits package, including medical, dental and vision insurance, basic and optional life insurance, short and long term disability protection, a 401(k) plan with company match, tuition assistance, and flexible spending accounts.

FXI is an EEO employer

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